Privacy Policy for Landhaus Kaiser relating reporting date / guestcard


Reservation Data

  • Reporting Requirement

Pursuant to the Austrian Reporting Law you are required to provide us with the data specified in § 5 and § 10 of the Reporting Law. This relates to the following data:

Name, date of birth, gender, nationality, country of origin, address plus postal code and – for international guests – type, number, issue location and issuing authority of a travel document, and also the date of arrival and departure.

  • Guest Registry

Owing to our legal obligation arising from § 19 of the Reporting Law-Implementation Order, we shall maintain this data in a Guest Registry and save it for a period of 7 (seven) years, unless it is needed for a longer period of time for other purposes which are named in this Data Protection Statement.

[Nur bei elektronischen Gästeverzeichnis] The Guest Registry shall be maintained by us in electronic format, and for this purpose we shall transfer the data to an IT services provider. The data shall thus be saved locally. No transmittal into a third country shall occur.

  • Transmittal of Data

The data categories of “arrival” and “departure,” linked with the country of origin, shall be transmitted to the community where the hospitality company is located, in accordance with § 6 of the Tourism Statistical Order. Also, aggregate data regarding the total number of overnight stays and total number of persons obligated to pay the room tax shall be provided to the Tourism Association of Paznaun – Ischgl, where we are members, and/or to the community. This shall be handled on the basis of § 19 of the Tyrol Accommodation Law.

  • Legal Basis for Data Processing

Data processing pursuant to the above Sections 1.1 to 1.3 shall be based on Art. 6 para. 1 lit. c of the DSGVO.

  • Additional Data Transmittal to the TVB/Municipality

In addition, we shall provide your postal code and year of birth (in a pseudonymized and/or anonymized form) to our municipality and to our TVB for statistical purposes in order to prepare and evaluate the origin and age statistics by the Tourism Association (TVB). This transmittal is based on Art. 6 para. 1 lit. e (transmittal in the public interest) and lit. f (predominate lawful interest) DSGVO.  However, you may file an opposition at any time for reasons relating to your particular situation (Art. 21 para. 1 DSGVO).

  1. Guest Card
    • General Information

You are entitled to obtain a guest card. The guest card grants the owner benefits and/or services at various companies in the region (e.g. reduced admission fees). The guest card is valid for the period of your visit.

  • Issuance of the Guest Card

The guest card will be issued and validated by the accommodation provider solely at your request. It will be issued according to the Guest Card system employed by the TVB and/or by the accommodation company, either in the form of

  • an electronically generated guest card,
  • a Guest Card issued on your cell phone or
  • a copy of your reservation slip.
  • Processed Personal Data

The following personal data, obtained from the reservation data (see Section 1 above) will be processed both for the electronically generated, and also for the cell phone-provided Guest Card:

First and last name, date of birth, country of origin/postal code and the date of arrival and departure.

If the Guest Card is issued in the form of the “reservation slip,” then it will contain the information required by § 5 in connection with § 9 of the Reservations Law (see Section 1.1 “Reservation Data”). In this case, no electronic processing will be performed relating to the Guest Card.

When using the Guest Card, the following additional personal data will be processed: Data relating to the frequency of use of the particular card, service requested, reservations, transaction logging, reference to the reservation data and accommodation company.

This data is required firstly to verify your identity and secondly to verify the validity of the Guest Card for the particular service requests, and if necessary, to allow invoicing of the benefits between the service providers, the TVB and any accommodation companies involved.

  • Legal Basis for Data Processing

Processing of the data for purposes of the Guest Card shall proceed pursuant to your consent (Art. 6 para. 1 lit. a DSGVO).

Your consent can be withdrawn at any time by giving oral or written instructions to the accommodation provider at the email address [office@landhaus-kaiser-mathon.at].

  • Operation of the Guest Card System

The Guest Card System is operated by the local tourism association (TVB). In addition, local accommodation operators and local companies (service providers) are involved.

The data that is processed for the Guest Card will be deleted after 40 (forty) months, unless additional retention is necessary for other lawful purposes (e.g. reporting requirements).

  • Receivers of the Data

Data processed for purposes of the Guest Card will be provided to the local Tourist Association for invoicing to the service providers and/or accommodation operators.

The individual service providers who provide beneficial services based on the Guest Card, likewise will receive the data, provided you have used the Guest Card services provided by these companies.

To claim the benefits, you must present the particular Guest Card on which the data is recorded, and thus disclose the data to the service provider. The company will then check whether the card is (still) valid, usually by reading the bar code on the Guest Card and by transmitting the bar code data to our IT services provider. At this time personal data will be transmitted to the company, in particular also your identity data (to verify your identity and date of birth).

If the Guest Card has been issued in the form of a reservation slip, then its validity will be checked based on the copy of the reservation slip.